Enjoy the game the right way. 18bba provides a range of self-control tools, practical guides and full support so that every gaming session stays fun, safe and entirely in your hands.
Our Protection Features
We understand that every user has different needs. That is why 18bba offers a range of control options you can adjust to suit yourself.
Set a daily, weekly, or monthly deposit limit according to your own budget. Once the limit is reached, any additional deposits will not be processed until the limit period resets automatically.
Set a maximum playing time for each session. Our platform will send you a reminder when you are approaching the time limit you have set, so you always stay aware of how long you have been playing.
Need a short break? Activate the Playing Break feature to suspend access to your account for 24 hours, 7 days or 30 days without having to close your account entirely.
If you feel the need to stop playing for an extended period, the Self-Exclusion feature lets you block access to your account for anywhere from 6 months to permanently, based on your preference.
Set the maximum loss amount you are willing to accept in a day, week, or month. Once the limit is reached, the system will automatically stop gameplay to protect your account balance.
Our support team is available anytime via Live Chat. If you or a loved one needs help regarding gambling habits, do not hesitate to reach out to us.
Self-Control Tools
All self-control tools are accessible directly from your account settings. The process is simple, quick, and takes effect immediately upon saving. Here are the steps to get you started:
Access the 18bba platform via the website or mobile app. Make sure you are logged into your personal account first.
Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Controls" from the available menu.
Select the tool you want to activate — deposit limit, time limit, loss limit, playing break, or self-exclusion — based on your needs.
Enter the amount or duration that feels right for you. You can start with a lower limit and adjust it later as needed.
Click the "Save" button to confirm your settings. The limit will take effect immediately and you will receive a confirmation notification by email.
Warning Signs
Problem gambling often starts gradually and can be difficult to notice in the early stages. Recognise these warning signs so you can act quickly before the situation becomes more serious.
If you identify with three or more of the situations below, we encourage you to contact our support team or use the self-control tools available on the 18bba platform.
Do you often think about gambling even while doing other activities?
Do you need to bet larger amounts to get the same level of excitement?
Have you tried to cut back or stop gambling but failed?
Do you feel restless or irritable when you are unable to gamble?
Do you gamble to escape problems or negative feelings?
Do you hide your gambling habits from family or friends?
Have you ever borrowed money or sold possessions to fund your gambling?
Do you keep gambling to try to win back money you have lost?
If you answered YES 3 or more questions, we encourage you to reach out to our support team via Live Chat for a confidential and free discussion.
Get Help
We are here to support you at every stage. The process of getting help is straightforward, private and completely non-judgmental.
Chat live with our trained support agents via 24/7 Live Chat. All conversations are confidential and are not recorded for any purpose other than assisting you.
Go to your account settings and activate any control tools that suit you — deposit limits, time limits, playing breaks or self-exclusion. Everything can be done on your own in just a few minutes.
If you prefer to communicate by email, reach our Responsible Gaming team at [email protected]. Response within 24 hours on business days.
FAQ
Register your account today and set your self-control limits from the start. With 18bba, your gaming experience is always safe, in control and full of enjoyment without any pressure.
Safe & trusted platform · For users aged 18 and above only