Your privacy is not just a priority — it is our responsibility. Understand clearly how 18bba collects, uses, and protects the personal information of every user in Malaysia.
Protection Commitment
These are the core principles that guide how 18bba handles every piece of personal information you entrust to us.
We only collect information that is strictly necessary to manage your account and deliver our services. No excess data is collected without a clear and legitimate reason.
All data transmitted between your device and 18bba's servers is protected with industry-standard 256-bit SSL encryption. Your information is secure both in transit and at rest.
Access to users' personal data is restricted to staff with a legitimate operational need only. All access is logged and continuously monitored by our internal security team.
18bba has never sold and will never sell your personal information to any third party for advertising or marketing purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our team and we will process your request within the stipulated timeframe.
Our Privacy Policy is built in alignment with Malaysia's Personal Data Protection Act 2010 (PDPA). We prioritise full compliance with local laws that protect user rights.
Your Rights
You have the right to know what personal data we hold about you and to request a full copy of that data at any time.
If any information we hold is inaccurate or outdated, you have the right to request an immediate correction and we will update it accordingly.
You may request the deletion of your personal data, subject to legal obligations and record-keeping requirements set by regulatory bodies.
If you have given consent for any data processing, you have the right to withdraw that consent at any time.
You have the right to object to the use of your data for direct marketing or any processing unrelated to our core services.
If you are not satisfied with how we handle your data, you have the right to lodge a formal complaint with the Department of Personal Data Protection Malaysia.
Full Policy
This document clearly explains how 18bba, as an online entertainment platform operator, collects, uses, stores, and protects your personal information. By using our platform, you agree to the terms of this Privacy Policy as described below.
18bba is an integrated online entertainment platform serving users across Malaysia. We understand that your trust is our most valuable asset, which is why we take a transparent and responsible approach to every aspect of personal data handling.
This Privacy Policy applies to all users who access the 18bba website, use our mobile app, or interact with any of the services we provide. It covers all platforms including the website, iOS and Android apps, and our customer support channels.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and continuously strive to ensure that the handling of your data meets the highest security and privacy standards in the industry.
18bba collects several categories of information from users to ensure our services are delivered efficiently, securely, and in line with established compliance standards. The types of data we collect are as follows:
| Data Categories | Data Examples | Purpose |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | KYC verification & compliance |
| Contact Data | Email, phone number, address | Account communication & verification |
| Financial Data | Payment methods, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Platform security & improvements |
| Usage Data | Game history, preferences, activity | Personalise the user experience |
We do not collect sensitive information such as health data, religious beliefs, or political views except where specifically required by law.
The data we collect is used solely for legitimate and transparent purposes. The following are the primary ways we use your personal information:
Every time we use your data, we ensure there is a solid legal basis — whether that is your consent, a contractual requirement, a legal obligation, or our legitimate interests as a platform operator.
18bba does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are specific situations where we may need to share your data:
The 18bba platform uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and ensure the security of your login session.
The types of cookies we use include:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform.
All personal data we collect is stored on secure servers with multi-layered protection. Our security infrastructure includes data encryption in transit and at rest, intrusion detection systems, and 24-hour security monitoring.
The 18bba platform is strictly for users aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18.
If we discover that data has been collected from a minor without our knowledge, we will take immediate steps to delete that information and terminate the account in question. Parents or guardians who suspect unauthorised use by their children are welcome to contact us promptly for further action.
The 18bba platform may contain references to third-party services such as game providers. Our Privacy Policy does not cover the privacy practices of these external entities. We encourage you to read their respective privacy policies before sharing personal information with any third party.
18bba is not responsible for the content, privacy policies, or practices of any third-party websites or services that may be linked to our platform.
18bba reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Users will be notified of any significant amendments via in-platform notifications or their registered email.
The "Updated" date at the top of this page will always reflect the date of the latest amendment. Continued use of the platform after an amendment is published means you accept the revised Privacy Policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer through the following channels:
For general questions about the platform, you can also visit our FAQ section for quick answers to the most frequently asked questions.
Create your account today and enjoy a safe, personalised, and enjoyable gaming experience. Your privacy is our priority at all times.